Executive Development Programme in Lean Service Design: Lean Innovations
-- viewing nowThe Executive Development Programme in Lean Service Design: Lean Innovations is a certificate course that focuses on enhancing an organization's service delivery through the application of Lean principles. This program is essential for professionals looking to drive operational excellence, improve customer experience, and create a culture of continuous improvement in their organizations.
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Course Details
• Lean Service Design Principles
• Value Stream Mapping in Lean Service Design
• Customer Experience and Journey Mapping
• Lean Innovations: Ideation and Concept Development
• Prototyping and Iterative Design in Lean Service Design
• Lean Six Sigma Methodology in Service Design
• A3 Problem Solving for Service Designers
• Implementing Lean Service Design: Change Management and Organizational Culture
• Metrics and Measurement in Lean Service Design
• Case Studies and Real-World Applications of Lean Service Design
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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