Global Certificate in Lean Service Quality Improvement
-- viewing nowThe Global Certificate in Lean Service Quality Improvement is a comprehensive course designed to enhance service quality and efficiency using Lean principles. This certification is crucial in today's industry, where businesses prioritize customer satisfaction and operational excellence.
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Course Details
• Lean Principles & Techniques
• Service Quality Improvement Methods
• Change Management for Lean Service Quality
• Process Mapping & Value Stream Analysis
• Continuous Improvement & Kaizen Strategies
• Customer Experience Management in Lean Service
• Performance Metrics for Lean Service Quality
• Employee Engagement in Lean Service Quality
• Lean Six Sigma Integration in Service Quality Improvement
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