Global Certificate in Service Design: Innovation Essentials
-- viewing nowThe Global Certificate in Service Design: Innovation Essentials is a comprehensive course that equips learners with essential skills in service design, a critical area for businesses seeking to enhance customer experiences and drive growth. This course emphasizes the importance of a human-centered approach, teaching participants to identify user needs, ideate innovative solutions, and prototype designs for implementation.
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Course Details
• User Research
• Service Blueprinting
• Customer Journey Mapping
• Prototyping in Service Design
• Service Design Thinking
• Innovation Strategy
• Stakeholder Management
• Measuring Service Design Success
• Human-centered Design
Career Path
UX Designer: 25% of the market
CX Designer: 20% of the market
UI Designer: 15% of the market
Product Designer: 5% of the market
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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