Executive Development Programme in Lean Service Customer Service Culture

Name: Executive Development Programme in Lean Service Customer Service Culture
Price: 149 GBP
Availability: InStock

-- viendo ahora

The Executive Development Programme in Lean Service Customer Service Culture is a certificate course designed to equip learners with essential skills for career advancement in the modern service industry. This program emphasizes the importance of a lean service approach, focusing on maximizing customer value while minimizing waste.

5,0

Based on 3.738 reviews

7.677+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

Acerca de este curso

It cultivates a strong customer service culture that drives business growth and success. In today's competitive service landscape, organizations demand professionals who can efficiently manage resources, improve customer experiences, and lead teams with a lean service mindset. This course addresses this industry demand by providing learners with practical tools, techniques, and strategies to streamline service operations and foster a customer-centric culture. By completing this program, learners will develop a deep understanding of lean service principles and their application in various service industries. They will gain the ability to analyze customer needs, design and implement lean service processes, and manage performance improvement initiatives. These skills will not only enhance their professional value but also open up new opportunities for career growth in the dynamic service sector.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

Sin período de espera

Detalles del Curso

• Unit 1: Introduction to Lean Service & Customer Service Culture
• Unit 2: Value Stream Mapping in Lean Service
• Unit 3: Waste Reduction in Customer Service
• Unit 4: Continuous Improvement & Kaizen in Customer Service
• Unit 5: Standardization & Training in Lean Service Culture
• Unit 6: Customer Focus & Satisfaction in Lean Service
• Unit 7: Metrics & Measurements for Lean Service Culture
• Unit 8: Change Management & Leadership in Lean Service
• Unit 9: Lean Six Sigma Principles in Customer Service
• Unit 10: Sustaining a Lean Service Culture

Trayectoria Profesional

The Executive Development Programme in Lean Service Customer Service Culture prepares professionals for in-demand roles in the UK job market. This 3D pie chart illustrates the percentage distribution of various customer service roles, providing valuable insights for those pursuing a career in this industry. 1. Customer Service Manager: These professionals oversee customer service operations, ensuring high-quality service and customer satisfaction. The average salary range for this role in the UK is £28,000 to £45,000 per year. 2. Customer Service Team Leader: Responsible for managing a team of customer service representatives, a team leader's role requires strong leadership and communication skills. The average salary range for this position in the UK is £23,000 to £35,000 per year. 3. Customer Service Representative: These individuals handle customer inquiries, complaints, and concerns, often serving as the first point of contact for customers. The average salary range for a customer service representative in the UK is £16,000 to £25,000 per year. 4. Lean Service Specialist: Implementing lean principles to improve service delivery and reduce waste, a lean service specialist requires a deep understanding of both customer service and continuous improvement methodologies. The average salary range for this role in the UK is £30,000 to £50,000 per year. 5. Customer Service Trainer: Focused on developing and delivering training programs, a customer service trainer ensures that staff members possess the necessary skills to excel in their roles. The average salary range for this position in the UK is £25,000 to £40,000 per year. These roles demonstrate the diverse opportunities available within the customer service industry, emphasizing the value of an Executive Development Programme in Lean Service Customer Service Culture.

Requisitos de Entrada

Comprensión básica de la materia
Competencia en idioma inglés
Acceso a computadora e internet
Habilidades básicas de computadora
Dedicación para completar el curso

No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.

Estado del Curso

Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:

No acreditado por un organismo reconocido
No regulado por una institución autorizada
Complementario a las calificaciones formales

Recibirás un certificado de finalización al completar exitosamente el curso.

Por qué la gente nos elige para su carrera

Cargando reseñas...

Preguntas Frecuentes

¿Qué hace que este curso sea único en comparación con otros?

▼

¿Cuánto tiempo toma completar el curso?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

¿Cuándo puedo comenzar el curso?

▼

¿Cuál es el formato del curso y el enfoque de aprendizaje?

▼

Tarifa del curso

MÁS POPULAR

Vía Rápida: GBP £149

Completa en 1 mes

Ruta de Aprendizaje Acelerada

3-4 horas por semana
Entrega temprana del certificado
Inscripción abierta - comienza cuando quieras

Start Now

Modo Estándar: GBP £99

Completa en 2 meses

Ritmo de Aprendizaje Flexible

2-3 horas por semana
Entrega regular del certificado
Inscripción abierta - comienza cuando quieras

Start Now

Lo que está incluido en ambos planes:

Acceso completo al curso
Certificado digital
Materiales del curso

Precio Todo Incluido • Sin tarifas ocultas o costos adicionales

Obtener información del curso

Pagar como empresa

Solicita una factura para que tu empresa pague este curso.

Pagar por Factura

Obtener un certificado de carrera

EXECUTIVE DEVELOPMENT PROGRAMME IN LEAN SERVICE CUSTOMER SERVICE CULTURE

se otorga a

Nombre del Aprendiz

quien ha completado un programa en

UK School of Management (UKSM)

Otorgado el

05 May 2025

ID de Blockchain: s-1-a-2-m-3-p-4-l-5-e

Agrega esta credencial a tu perfil de LinkedIn, currículum o CV. Compártela en redes sociales y en tu revisión de desempeño.