Professional Certificate in Service Practices
-- ViewingNowThe Professional Certificate in Service Practices is a comprehensive course designed to enhance your skills in service management. This program focuses on the importance of delivering exceptional customer service, a critical aspect of any industry.
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โข Service Standards and Best Practices
โข Effective Communication in Service
โข Customer Relationship Management
โข Handling Customer Complaints and Conflicts
โข Service Recovery and Satisfaction
โข Teamwork and Collaboration in Service Delivery
โข Service Analytics and Continuous Improvement
โข Professionalism and Ethics in Service Practices
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