Certificate in Service Operations Excellence Models
-- ViewingNowThe Certificate in Service Operations Excellence Models course is a comprehensive program designed to enhance your understanding of service operations and best practices. This course covers essential models such as ITIL, COBIT, and ISO/IEC 20000, providing a solid foundation in service management.
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ใณใผใน่ฉณ็ดฐ
โข Service Operations Fundamentals
โข Understanding Service Excellence Models
โข Key Components of Service Operations Excellence
โข Implementing Service Blueprinting
โข Service Quality Metrics
โข Continual Service Improvement (CSI)
โข Customer Experience Management
โข Change Management in Service Operations
โข Service Operations Performance Optimization
โข Case Studies on Service Operations Excellence Models
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