Advanced Certificate in Lean Service Design Principles and Practices
-- ViewingNowThe Advanced Certificate in Lean Service Design Principles and Practices is a comprehensive course that empowers learners with the essential skills required to streamline service operations, reduce waste, and improve customer satisfaction. This certification program focuses on the importance of Lean Service Design and its practical implementation in various industries.
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โข Lean Service Design
โข Value Stream Mapping in Service Design
โข Understanding Customer Journey Mapping
โข Process Improvement Techniques in Lean Service Design
โข A3 Thinking and Problem Solving
โข Lean Six Sigma Methodology in Service Design
โข Design Thinking and Co-creation in Lean Service Design
โข Change Management and Implementation in Lean Service Design
โข Metrics and Measurement for Continuous Improvement
โข Case Studies and Real-World Applications of Lean Service Design
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