Masterclass Certificate in Lean Analytics for Service Excellence
-- ViewingNowThe Masterclass Certificate in Lean Analytics for Service Excellence is a comprehensive course designed to empower professionals with the essential skills required to drive service excellence through data-driven decision making. This industry-demanded certificate course focuses on teaching learners how to leverage lean analytics principles to optimize service operations, improve customer experiences, and create data-centric cultures within their organizations.
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โข Lean Analytics Fundamentals <br> โข Key Metrics for Service Excellence <br> โข Data-Driven Decision Making <br> โข A/B Testing and Hypothesis Testing <br> โข Implementing Lean Analytics in Service Organizations <br> โข Customer Journey Mapping and Analytics <br> โข Process Improvement with Lean Analytics <br> โข Visualizing and Communicating Lean Analytics Data <br> โข Advanced Lean Analytics Techniques <br> โข Ethics and Privacy in Lean Analytics <br>
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