Advanced Certificate in Service Operations: High-Performance Results
-- ViewingNowThe Advanced Certificate in Service Operations: High-Performance Results is a comprehensive course designed to equip learners with the essential skills needed to excel in service operations management. This certificate program focuses on enhancing the learner's ability to deliver high-performance results in various service industries.
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โข Service Blueprinting: Understanding and Designing Service Delivery
โข Process Improvement in Service Operations
โข Quality Management and Measurement in Services
โข Service Strategy and Design for High-Performance Results
โข Customer Experience Management and Metrics
โข Technology Optimization in Service Operations
โข Change Management and Leadership in Service Organizations
โข Capacity Planning and Demand Management for Service Operations
โข Supplier Relationship Management in Service Delivery
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