Executive Development Programme in Service Leadership: Future-Ready Solutions
-- ViewingNowThe Executive Development Programme in Service Leadership: Future-Ready Solutions is a certificate course designed to empower professionals in the service industry. This program emphasizes the importance of adopting a future-focused approach to leadership, enabling learners to drive innovation and transformation in their organizations.
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โข Service Leadership Fundamentals
โข Understanding Customer Experience (CX) in the Digital Age
โข Embracing Design Thinking for Service Innovation
โข Leveraging Data Analytics and AI for Service Excellence
โข Agile Methodologies and Leadership for Service Transformation
โข Building a Culture of Continuous Improvement and Learning
โข Fostering Innovation and Entrepreneurship in Service Delivery
โข Navigating Ethical Dilemmas in Service Leadership
โข Developing Future-Ready Service Leaders through Mentoring and Coaching
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