Masterclass Certificate in Lean Service Design Analytics
-- ViewingNowThe Masterclass Certificate in Lean Service Design Analytics is a comprehensive course that empowers learners with essential skills for optimizing service design and improving business performance. This certification focuses on Lean principles, data-driven decision-making, and user-centered design to help professionals streamline service operations and enhance customer experiences.
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โข Unit 1: Introduction to Lean Service Design Analytics
โข Unit 2: Lean Principles and Methodologies
โข Unit 3: Service Design Thinking and Analysis
โข Unit 4: Data Analysis for Service Design
โข Unit 5: Quantitative and Qualitative Data Collection Techniques
โข Unit 6: Process Mapping and Improvement
โข Unit 7: Customer Journey Mapping and Analysis
โข Unit 8: Lean Six Sigma and Service Design
โข Unit 9: Implementing Lean Service Design Analytics
โข Unit 10: Case Studies in Lean Service Design Analytics
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