Certificate in Lean Service Design Solutions
-- ViewingNowThe Certificate in Lean Service Design Solutions is a comprehensive course that empowers learners with the essential skills to optimize service design and delivery. In today's fast-paced business environment, there is a high demand for professionals who can streamline processes, eliminate waste, and improve customer experience.
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โข Unit 1: Introduction to Lean Service Design
โข Unit 2: Lean Thinking and its Importance in Service Design
โข Unit 3: Mapping Customer Journeys with Lean Principles
โข Unit 4: Value Stream Mapping and Analysis
โข Unit 5: Implementing Lean Six Sigma in Service Design
โข Unit 6: Designing Services with Waste Reduction in Mind
โข Unit 7: Continuous Improvement and Innovation in Lean Service Design
โข Unit 8: Lean Tools and Techniques for Service Design
โข Unit 9: Measuring and Analyzing Lean Service Design Performance
โข Unit 10: Change Management and Implementation in Lean Service Design
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