Masterclass Certificate in Lean Service Design for Professionals
-- ViewingNowThe Masterclass Certificate in Lean Service Design for Professionals is a comprehensive course that equips learners with essential skills to drive efficiency and enhance customer experience in today's service-oriented business landscape. This industry-demand certificate program emphasizes the importance of Lean principles, design thinking, and customer journey mapping to create streamlined, customer-centric services.
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โข Lean Thinking & Service Design
โข Value Stream Mapping in Service Design
โข Customer Journey Mapping for Lean Service Design
โข Process Improvement Techniques in Lean Service Design
โข Prototyping & Iterating in Lean Service Design
โข Lean Metrics & Analytics for Continuous Improvement
โข Change Management in Lean Service Design
โข Implementing Lean Culture in Service Organizations
โข Case Studies & Real-World Lean Service Design
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