Professional Certificate in Lean Service Design Solutions
-- ViewingNowThe Professional Certificate in Lean Service Design Solutions is a course that empowers learners with the essential skills to drive service innovation and improve operational efficiency. This certificate program focuses on Lean principles, Service Design, and Design Thinking methodologies, making it highly relevant in today's service-oriented industries.
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โข Unit 1: Introduction to Lean Service Design
โข Unit 2: Lean Principles and Service Design
โข Unit 3: Mapping Customer Journeys and Value Streams
โข Unit 4: Identifying Waste in Service Design
โข Unit 5: Design Thinking and Co-creation in Lean Service Design
โข Unit 6: Prototyping and Iterating Lean Service Solutions
โข Unit 7: Implementing Lean Service Design Solutions
โข Unit 8: Continuous Improvement and Measuring Success
โข Unit 9: Change Management and Organizational Alignment
โข Unit 10: Case Studies and Real-world Lean Service Design Applications
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