Certificate in Lean Service Innovation: Future-Ready Practices
-- ViewingNowThe Certificate in Lean Service Innovation: Future-Ready Practices is a comprehensive course designed to equip learners with essential skills for enhancing service delivery and fostering innovation in a rapidly evolving industry. This program emphasizes the importance of Lean methodologies, a data-driven approach that eliminates waste, reduces variability, and increases efficiency in service operations.
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โข Unit 1: Introduction to Lean Service Innovation
โข Unit 2: Lean Principles & Methodologies
โข Unit 3: Value Stream Mapping for Service Design
โข Unit 4: Continuous Improvement in Service Delivery
โข Unit 5: Customer Experience & Co-creation in Lean Service Innovation
โข Unit 6: Lean Six Sigma & Process Optimization
โข Unit 7: Change Management & Organizational Culture in Lean Transformation
โข Unit 8: Digital Transformation & Lean Service Innovation
โข Unit 9: Data-Driven Decision Making for Service Excellence
โข Unit 10: Future-Ready Practices in Lean Service Innovation
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