Advanced Certificate in Lean Service Management: Impactful Results
-- ViewingNowThe Advanced Certificate in Lean Service Management is a comprehensive course designed to empower professionals with the essential skills to drive impactful results in service management. This certification focuses on Lean principles, a methodology that aims to eliminate waste, reduce variability, and increase efficiency in service delivery.
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โข Unit 1: Introduction to Lean Service Management
โข Unit 2: Lean Principles and Methodologies
โข Unit 3: Value Stream Mapping in Service Environments
โข Unit 4: Process Improvement Techniques for Services
โข Unit 5: Change Management and Employee Engagement in Lean Transformations
โข Unit 6: Measuring and Analyzing Lean Performance in Service Organizations
โข Unit 7: Lean Six Sigma and the DMAIC Model
โข Unit 8: Advanced Tools and Techniques for Lean Service Management
โข Unit 9: Applying Lean in Service Innovation and Design
โข Unit 10: Case Studies and Real-World Applications of Lean Service Management
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