Executive Development Programme in Lean Service Excellence: Impactful Outcomes
-- ViewingNowThe Executive Development Programme in Lean Service Excellence: Impactful Outcomes is a certificate course designed to empower professionals with the essential skills for career advancement in today's dynamic business environment. This programme focuses on Lean Service Excellence, a methodology that emphasizes maximizing value for customers while minimizing waste in service operations.
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โข Lean Service Excellence: Introduction
โข Understanding Lean Principles and Techniques
โข Lean Service Excellence Assessment and Mapping
โข Implementing Lean Service Excellence: Tools and Techniques
โข Continuous Improvement and Innovation in Lean Service Excellence
โข Change Management and Leadership for Lean Service Excellence
โข Building a Culture of Lean Service Excellence
โข Metrics and Measurement for Lean Service Excellence
โข Customer Experience and Engagement in Lean Service Excellence
โข Case Studies and Best Practices in Lean Service Excellence
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