Professional Certificate in Lean Service Design Essentials
-- ViewingNowThe Professional Certificate in Lean Service Design Essentials is a course that empowers learners with the essential skills to optimize service delivery and drive operational excellence. This program focuses on Lean principles, customer-centric design, and process innovation to improve service quality and efficiency.
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โข Understanding Lean Service Design
โข Principles of Lean Service Design
โข Lean Service Design Process and Tools
โข Customer Journey Mapping in Lean Service Design
โข Prototyping and Iteration in Lean Service Design
โข Lean Service Design Metrics and Measurement
โข Implementing Lean Service Design in Organizations
โข Case Studies in Lean Service Design
โข Overcoming Challenges in Lean Service Design
โข Continuous Improvement in Lean Service Design
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