Certificate in Lean Service Delivery Optimization
-- ViewingNowThe Certificate in Lean Service Delivery Optimization is a comprehensive course designed to enhance your expertise in service delivery efficiency. This certification focuses on Lean principles, a methodology that eliminates waste, improves service quality, and enhances productivity.
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โข Unit 1: Introduction to Lean Service Delivery Optimization
โข Unit 2: Understanding Lean Principles and Concepts
โข Unit 3: Value Stream Mapping in Service Delivery
โข Unit 4: Waste Reduction Techniques in Service Delivery
โข Unit 5: Implementing Continuous Improvement in Service Delivery
โข Unit 6: Lean Metrics and Performance Measurement
โข Unit 7: Change Management and Lean Service Delivery
โข Unit 8: Lean Six Sigma and Service Delivery Optimization
โข Unit 9: Customer Focus and Experience in Lean Service Delivery
โข Unit 10: Case Studies in Lean Service Delivery Optimization
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