Professional Certificate in Lean Service Process
-- ViewingNowThe Professional Certificate in Lean Service Process is a comprehensive course designed to transform service delivery by eliminating waste, reducing variability, and increasing flow. This certification equips learners with essential skills to optimize service processes, improving productivity and customer satisfaction.
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โข Introduction to Lean Service Processes
โข Understanding Value Stream Mapping in Lean Service
โข Identifying Waste in Service Processes
โข Continuous Flow and Pull Systems in Lean Service
โข Lean Service Process Improvement Techniques
โข Employee Engagement and Leadership in Lean Service
โข Standardization and Kaizen in Lean Service
โข Lean Metrics and Performance Measurement
โข Change Management and Lean Service Implementation
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