Professional Certificate in Lean Service Practices
-- ViewingNowThe Professional Certificate in Lean Service Practices is a comprehensive course designed to empower learners with the essential skills needed to streamline service delivery and drive operational excellence. This certificate course emphasizes the importance of Lean principles in the service industry, where eliminating waste and maximizing value for customers are crucial for business success.
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GBP £ 149
GBP £ 215
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Here are the essential units for a Professional Certificate in Lean Service Practices:
• Introduction to Lean Service Practices: Understanding the Lean Service Mindset
• Value Stream Mapping for Service Operations
• Implementing Lean Process Improvements in Service Delivery
• Standardization and Control in Lean Service Practices
• Lean Six Sigma: Combining Lean and Statistical Methods for Service Excellence
• Achieving Flow in Service Delivery: Reducing Waste and Increasing Efficiency
• Continuous Improvement in Lean Service Practices
• Engaging Employees in Lean Service Transformation
• Lean Service Metrics: Measuring and Tracking Performance
These units provide a comprehensive curriculum for professionals seeking to develop their expertise in lean service practices, with a focus on improving service delivery, reducing waste, and increasing customer value.
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