Global Certificate in Lean Service Excellence Strategies: Actionable Knowledge
-- ViewingNowThe Global Certificate in Lean Service Excellence Strategies is a comprehensive course that empowers learners with actionable knowledge in Lean methodologies and Service Excellence strategies. This certification course is crucial in today's industry, where businesses constantly seek ways to optimize processes, reduce waste, and enhance customer satisfaction.
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โข Lean Service Excellence Fundamentals
โข Understanding Lean Principles
โข Mapping Value Streams in Service Operations
โข Identifying and Eliminating Waste in Services
โข Lean Six Sigma for Service Improvement
โข Implementing Lean Processes in Customer Journey
โข Change Management and Continuous Improvement in Lean Service Excellence
โข Metrics and Measurements for Lean Service Performance
โข Building a Lean Service Culture
โข Real-world Lean Service Excellence Case Studies
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