Executive Development Programme in Lean Leadership for Service
-- ViewingNowThe Executive Development Programme in Lean Leadership for Service is a certificate course designed to empower professionals with the skills to drive operational excellence and improve service delivery. This program emphasizes the importance of lean principles, which focus on eliminating waste, reducing variability, and increasing flow in processes.
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โข Lean Principles for Service
โข Value Stream Mapping in Service
โข Implementing Lean Tools and Techniques
โข Continuous Improvement in Service
โข Leadership and Change Management in Lean
โข Lean Six Sigma for Service
โข Process Optimization in Service
โข Customer Experience and Lean Service
โข Performance Metrics and KPIs in Lean Leadership
โข Strategic Lean Planning for Service
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