Advanced Certificate in Lean Service Change Management
-- ViewingNowThe Advanced Certificate in Lean Service Change Management is a comprehensive course designed to empower professionals with the skills necessary to drive service transformation and improvement. In an era where businesses prioritize efficiency and customer satisfaction, this certification holds immense importance.
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โข Unit 1: Introduction to Lean Service Change Management
โข Unit 2: Lean Principles & Tools in Service Management
โข Unit 3: Change Management Framework & Processes
โข Unit 4: Analyzing & Designing Lean Service Delivery Systems
โข Unit 5: Implementing Lean Service Changes
โข Unit 6: Continuous Improvement & Iterative Change
โข Unit 7: Stakeholder Management in Lean Service Change
โข Unit 8: Measuring & Evaluating Lean Service Changes
โข Unit 9: Overcoming Barriers to Lean Service Transformation
โข Unit 10: Building a Culture of Lean Service Change Management
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