Masterclass Certificate in Service Strategy Formulation: Results-Oriented
-- ViewingNowThe Masterclass Certificate in Service Strategy Formulation is a results-oriented certificate course, designed to equip learners with essential skills for career advancement in the service industry. This program emphasizes the importance of creating value-driven, customer-centric service strategies that drive business growth and profitability.
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โข Service Strategy Fundamentals
โข Understanding Customer Needs and Expectations
โข SWOT Analysis for Service Strategy
โข Competitive Analysis in Service Strategy Formulation
โข Value Proposition Development
โข Service Design and Architecture
โข Service Blueprinting and Process Mapping
โข Implementing and Managing Service Strategy
โข Metrics and Measurement for Service Strategy Success
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