Professional Certificate in Lean Service Excellence Framework Development

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The Professional Certificate in Lean Service Excellence Framework Development is a comprehensive course designed to equip learners with the essential skills needed to drive operational excellence and optimize service delivery in today's fast-paced business environment. This course is of significant importance due to the increasing industry demand for professionals who can streamline service processes, eliminate waste, and enhance customer satisfaction.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

By enrolling in this course, learners will gain hands-on experience in applying Lean principles to service operations, enabling them to identify areas for improvement, reduce costs, and increase efficiency. Additionally, learners will develop a deep understanding of the Lean Service Excellence Framework and acquire the skills necessary to design, implement, and maintain a customized framework tailored to their organization's unique needs. Upon completion of this course, learners will be equipped with the essential skills required to advance their careers as Lean Service Excellence practitioners, consultants, or leaders in any service-oriented industry. By demonstrating their ability to drive continuous improvement, optimize service delivery, and enhance customer satisfaction, graduates of this course will possess a competitive edge in the job market and be well-positioned for success in their chosen careers.

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ใฉใ“ใ‹ใ‚‰ใงใ‚‚ๅญฆ็ฟ’

ๅ…ฑๆœ‰ๅฏ่ƒฝใช่จผๆ˜Žๆ›ธ

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ๅฎŒไบ†ใพใง2ใƒถๆœˆ

้€ฑ2-3ๆ™‚้–“

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ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Lean Service Excellence Framework Introduction
โ€ข History and Principles of Lean Service Excellence
โ€ข Value Stream Mapping in Lean Service Excellence
โ€ข Lean Service Excellence Tools and Techniques
โ€ข Developing a Lean Service Excellence Strategy
โ€ข Change Management in Lean Service Excellence
โ€ข Implementing Lean Service Excellence Framework
โ€ข Measuring and Evaluating Lean Service Excellence
โ€ข Continuous Improvement in Lean Service Excellence

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ“ใฎใ‚ณใƒผใ‚นใฎๆ”ฏๆ‰•ใ„ใฎใŸใ‚ใซไผš็คพ็”จใฎ่ซ‹ๆฑ‚ๆ›ธใ‚’ใƒชใ‚ฏใ‚จใ‚นใƒˆใ—ใฆใใ ใ•ใ„ใ€‚

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN LEAN SERVICE EXCELLENCE FRAMEWORK DEVELOPMENT
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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