Executive Development Programme in Lean Service Optimization: Lean Mastery
-- ViewingNowThe Executive Development Programme in Lean Service Optimization: Lean Mastery is a certificate course designed to provide professionals with the essential skills necessary to excel in the modern service industry. This program emphasizes the importance of Lean principles, which help organizations eliminate waste, reduce variability, and increase efficiency.
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โข Unit 1: Introduction to Lean Service Optimization
โข Unit 2: Lean Principles and Methodologies
โข Unit 3: Value Stream Mapping in Service Organizations
โข Unit 4: Waste Reduction and Continuous Improvement
โข Unit 5: Process Improvement Techniques (e.g., Kaizen, 5S)
โข Unit 6: Change Management and Employee Engagement
โข Unit 7: Metrics and Measurement for Lean Service Optimization
โข Unit 8: Lean Six Sigma and the DMAIC Methodology
โข Unit 9: Case Studies in Lean Service Optimization
โข Unit 10: Becoming a Lean Leader and Sustaining a Lean Culture
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