Global Certificate in Service Strategy: Smarter Outcomes
-- ViewingNowThe Global Certificate in Service Strategy: Smarter Outcomes is a comprehensive course designed to empower professionals with the skills necessary to drive service strategy in the modern business world. This certification focuses on vital aspects such as service innovation, customer experience management, and service analytics, enabling learners to create smarter outcomes for their organizations.
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โข Service Strategy Fundamentals
โข Designing Service Delivery Models
โข Customer Experience Management
โข Service Metrics and Performance Measurement
โข Service Innovation and Differentiation
โข Service Blueprinting and Process Optimization
โข Change Management in Service Strategy
โข Global Service Operations Management
โข Smarter Outcomes through Service Analytics
โข Ethics and Governance in Service Strategy
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