Professional Certificate in Lean Service Innovation: Smart Systems
-- ViewingNowThe Professional Certificate in Lean Service Innovation: Smart Systems is a course designed to empower learners with the essential skills needed to drive service innovation in today's digital age. This program focuses on Lean principles, smart systems, and service design, providing a comprehensive understanding of how to streamline processes and create value for customers.
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โข Unit 1: Introduction to Lean Service Innovation
โข Unit 2: Lean Principles & Techniques
โข Unit 3: Smart Systems & IoT in Lean Service Innovation
โข Unit 4: Process Mapping & Value Stream Mapping
โข Unit 5: Data Analytics for Lean Service Improvement
โข Unit 6: Change Management in Lean Service Transformation
โข Unit 7: Customer Experience (CX) Design in Lean Service Innovation
โข Unit 8: Lean Six Sigma Methodology
โข Unit 9: Continuous Improvement & Iterative Design in Smart Systems
โข Unit 10: Case Studies in Lean Service Innovation: Smart Systems
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