Masterclass Certificate in Lean Service Management: Connected Systems
-- ViewingNowThe Masterclass Certificate in Lean Service Management: Connected Systems is a comprehensive course designed to equip learners with essential skills for optimizing service operations. This certification focuses on Lean principles, methodologies, and tools, applied in a service context to achieve operational excellence.
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โข Unit 1: Introduction to Lean Service Management & Connected Systems
โข Unit 2: Lean Principles & Philosophies
โข Unit 3: Value Stream Mapping in Lean Service Management
โข Unit 4: Continuous Improvement & Kaizen in Connected Systems
โข Unit 5: A3 Problem Solving in Lean Service Management
โข Unit 6: Change Management & Lean Transformation
โข Unit 7: Measurement Systems & Performance Metrics in Connected Systems
โข Unit 8: Visual Management & Kanban in Lean Service Management
โข Unit 9: Employee Engagement & Leadership in Connected Systems
โข Unit 10: Lean Six Sigma & Integration of Lean & Agile Methodologies
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