Masterclass Certificate in Lean Service Transformation: AI-Powered
-- ViewingNowThe Masterclass Certificate in Lean Service Transformation: AI-Powered course is a comprehensive program designed to equip learners with essential skills for career advancement in today's data-driven and technology-enabled business environment. This course focuses on the application of Lean principles, Six Sigma methodologies, and Artificial Intelligence (AI) technologies to optimize service operations, enhance customer experiences, and drive business growth.
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โข Unit 1: Introduction to Lean Service Transformation and AI
โข Unit 2: Understanding Customer Value through Design Thinking and AI
โข Unit 3: Process Improvement with Lean Techniques and AI
โข Unit 4: AI-Powered Data Analysis for Service Optimization
โข Unit 5: Change Management and Organizational Transformation in Lean Service
โข Unit 6: Leading and Managing Teams through Lean Service Transformation
โข Unit 7: Lean Service Transformation Metrics and Performance Measurement
โข Unit 8: Continuous Improvement and Innovation in Lean Service with AI
โข Unit 9: Real-World Case Studies of AI-Powered Lean Service Transformation
โข Unit 10: Capstone Project: Implementing an AI-Powered Lean Service Transformation
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