Professional Certificate in Lean Service Transformation: Essentials
-- ViewingNowThe Professional Certificate in Lean Service Transformation: Essentials is a course designed to equip learners with the fundamental principles and tools of Lean Service Transformation. This certificate program emphasizes the importance of improving service efficiency, enhancing customer value, and promoting a culture of continuous improvement in various industries.
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โข Unit 1: Introduction to Lean Service Transformation
โข Unit 2: Lean Principles and Concepts
โข Unit 3: Value Stream Mapping in Lean Service Transformation
โข Unit 4: Continuous Improvement in Lean Service Transformation
โข Unit 5: Change Management in Lean Service Transformation
โข Unit 6: Lean Tools and Techniques
โข Unit 7: Metrics and Measurement in Lean Service Transformation
โข Unit 8: Customer Focus in Lean Service Transformation
โข Unit 9: Process Improvement in Lean Service Transformation
โข Unit 10: Leadership and Teamwork in Lean Service Transformation
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