Masterclass Certificate in Service Operations Service Quality
-- ViewingNowThe Masterclass Certificate in Service Operations & Service Quality course is a comprehensive program designed to enhance your expertise in service operations and quality management. This course highlights the importance of delivering exceptional customer service, improving operational efficiency, and driving continuous improvement in service quality.
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ใณใผใน่ฉณ็ดฐ
โข Service Strategy & Design
โข Service Delivery & Operations
โข Service Quality Management
โข Customer Experience Management
โข Performance Metrics & Improvement
โข Service Failure & Recovery
โข Change Management in Service Operations
โข Service Innovation & Technology
โข Service Culture & Leadership
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