Global Certificate in Service Management Essentials: Mastery Program
-- ViewingNowThe Global Certificate in Service Management Essentials: Mastery Program is a comprehensive course designed to empower learners with the critical skills necessary to excel in today's service-oriented business landscape. This program offers in-depth training in service management fundamentals, strategic planning, customer experience management, and service operations optimization, among other essential topics.
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โข Service Strategy
โข Service Design
โข Service Transition
โข Service Operation
โข Continual Service Improvement
โข Customer Relationship Management
โข Service Level Management
โข Incident Management
โข Problem Management
โข Change Management
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