Executive Development Programme in Service Analytics: AI Insights

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The Executive Development Programme in Service Analytics: AI Insights is a certificate course designed to empower professionals with the essential skills needed to thrive in today's data-driven world. This programme emphasizes the importance of service analytics, a critical area that uses data to improve customer experiences and drive business growth.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

With the increasing demand for AI-powered solutions, this course provides learners with a deep understanding of how AI can be leveraged to gain valuable insights from customer data. Learners will acquire essential skills in data analysis, machine learning, and AI, enabling them to make data-driven decisions that drive business success. By enrolling in this course, professionals can enhance their career prospects and stay ahead in the competitive market. They will gain a comprehensive understanding of the latest service analytics tools, techniques, and best practices, making them an invaluable asset to any organization.

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ใฉใ“ใ‹ใ‚‰ใงใ‚‚ๅญฆ็ฟ’

ๅ…ฑๆœ‰ๅฏ่ƒฝใช่จผๆ˜Žๆ›ธ

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ๅฎŒไบ†ใพใง2ใƒถๆœˆ

้€ฑ2-3ๆ™‚้–“

ใ„ใคใงใ‚‚้–‹ๅง‹

ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Service Analytics Fundamentals
โ€ข Artificial Intelligence (AI) and Machine Learning (ML) Overview
โ€ข Data Mining and Data Visualization Techniques
โ€ข Natural Language Processing (NLP) and Text Analytics
โ€ข Predictive Analytics and Decision Making
โ€ข AI-Driven Customer Experience Management
โ€ข Implementing Service Analytics: Best Practices
โ€ข Ethical Considerations in AI and ML
โ€ข Emerging Trends in Service Analytics and AI

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ๅ…ฅๅญฆ่ฆไปถ

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE ANALYTICS: AI INSIGHTS
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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