Advanced Certificate in Service Leadership: Career Advancement
-- ViewingNowThe Advanced Certificate in Service Leadership: Career Advancement is a comprehensive course designed to empower service professionals with essential skills for career progression. This certificate program highlights the importance of service leadership in today's business landscape, where customer experience is a key differentiator.
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โข Service Leadership Foundations
โข Strategic Planning and Decision Making in Service Leadership
โข Service Excellence: Customer Experience Management
โข Human Resource Management in Service Leadership
โข Financial Management for Service Leadership
โข Innovation and Technology in Service Leadership
โข Service Leadership Communication and Negotiation Skills
โข Professional Ethics and Social Responsibility in Service Leadership
โข Measuring and Evaluating Service Leadership Performance
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