Global Certificate in UX Mapping for E-commerce
-- ViewingNowThe Global Certificate in UX Mapping for E-commerce is a comprehensive course designed to equip learners with essential User Experience (UX) mapping skills for the e-commerce industry. This course emphasizes the importance of understanding user behavior and creating intuitive, user-friendly e-commerce platforms.
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โข User Research for E-commerce: Understanding user needs, behaviors, and motivations in an e-commerce context. Techniques for gathering and analyzing user data.
โข User Personas: Creating detailed user personas to represent different types of e-commerce customers. Using personas to inform UX decisions.
โข Customer Journey Mapping: Mapping the customer journey through an e-commerce site, from discovery to purchase. Identifying pain points and opportunities.
โข Information Architecture: Organizing and structuring e-commerce content for optimal user experience. Creating navigation systems and site maps.
โข Interaction Design: Designing intuitive and engaging interactions for e-commerce sites. Creating wireframes and prototypes.
โข Visual Design: Applying visual design principles to e-commerce sites. Using typography, color, and imagery to create a cohesive and on-brand look and feel.
โข Usability Testing: Testing e-commerce sites with real users to identify usability issues and gather feedback. Techniques for conducting and analyzing usability tests.
โข Accessibility in UX Design: Ensuring e-commerce sites are accessible to all users, including those with disabilities. Following accessibility guidelines and best practices.
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