Professional Certificate in Service Design Solutions Development
-- ViewingNowProfessional Certificate in Service Design Solutions Development: This certificate course is designed to equip learners with essential skills required to create innovative and effective service design solutions. The course emphasizes the importance of a user-centered approach, teaching learners how to identify user needs, map user journeys, and prototype and test service design concepts.
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โข User Research and Insights
โข Service Design Thinking and Methodology
โข Designing Customer Journeys and Touchpoints
โข Service Blueprinting and Prototyping
โข Implementing Service Design Solutions
โข Co-creation and Collaboration in Service Design
โข Measuring and Evaluating Service Design Impact
โข Service Design Tools and Techniques
โข Digital Service Design and Innovation
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