Masterclass Certificate in Service Design Experience Design for Impact
-- ViewingNowThe Masterclass Certificate in Service Design Experience Design for Impact course is a comprehensive program that equips learners with essential skills for career advancement in the rapidly growing field of service design. This course emphasizes the importance of designing user-centric services that prioritize customer needs and experiences, leading to increased customer satisfaction and loyalty.
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โข User Research and Insights
โข Design Thinking and Human-Centered Design
โข Service Blueprinting and Journey Mapping
โข Prototyping and Iterative Design
โข Interaction Design and Usability
โข Service Design Tools and Techniques
โข Stakeholder Management and Collaboration
โข Measuring and Evaluating Service Experience
โข Scaling and Implementing Service Design
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