Certificate in Lean Service Innovation: Connected Systems
-- ViewingNowThe Certificate in Lean Service Innovation: Connected Systems is a comprehensive course designed to meet the growing industry demand for professionals skilled in Lean methods and service innovation. This program emphasizes the importance of creating value through efficient processes, empowering learners to drive service innovation in their organizations.
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⢠Unit 1: Introduction to Lean Service Innovation
⢠Unit 2: Lean Principles and Philosophies
⢠Unit 3: Value Stream Mapping in Lean Service Innovation
⢠Unit 4: Connected Systems and IoT in Lean Service Delivery
⢠Unit 5: Process Improvement Techniques in Lean Service Innovation
⢠Unit 6: Change Management and Leadership in Lean Service Transformation
⢠Unit 7: Lean Service Design and Prototyping
⢠Unit 8: Metrics and Continuous Improvement in Lean Service Operations
⢠Unit 9: Customer Experience and Engagement in Lean Service Innovation
⢠Unit 10: Digital Transformation and Lean Service Delivery
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