Executive Development Programme in Lean Service Transformation Management
-- ViewingNowThe Executive Development Programme in Lean Service Transformation Management is a certificate course designed to provide professionals with the essential skills to drive service excellence and improve operational efficiency. This program is critical in today's business landscape, where organizations prioritize customer experience and operational agility for competitive advantage.
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⢠Lean Service Transformation Management: Introduction
⢠Understanding Lean Principles and Techniques
⢠Implementing Lean in Service Organizations
⢠Value Stream Mapping for Service Operations
⢠Process Improvement and Optimization
⢠Change Management and Employee Engagement
⢠Lean Service Transformation Metrics and Measurements
⢠Continuous Improvement and Innovation in Lean Service Transformation
⢠Case Studies and Real-World Lean Service Transformation Examples
⢠Best Practices for Sustaining Lean Service Transformation
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