Professional Certificate in Service Design Thinking: Innovation Essentials
-- ViewingNowProfessional Certificate in Service Design Thinking: Innovation Essentials is a certificate course that focuses on teaching the essential skills needed to excel in service design thinking. This course is crucial for professionals who want to drive innovation and improve customer experiences in their organizations.
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⢠User Research: Understanding the Needs and Behaviors of Users
⢠Design Thinking Methodologies: Ideation, Prototyping, and Testing
⢠Customer Experience (CX) and User Experience (UX) Design
⢠Service Blueprinting: Visualizing and Mapping Service Delivery
⢠Co-creation and Collaboration in Service Design
⢠Innovation Strategy and Roadmapping
⢠Implementing Service Design Thinking in Organizations
⢠Measuring and Evaluating Service Design Success
⢠Ethical Considerations in Service Design
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