Certificate in Lean Service Strategy Development: Results-Oriented Solutions
-- ViewingNowThe Certificate in Lean Service Strategy Development is a comprehensive course that focuses on delivering results-oriented solutions to enhance service efficiency and profitability. This certification is crucial in today's industry, where businesses are constantly seeking innovative ways to streamline their services and improve customer satisfaction.
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⢠Unit 1: Introduction to Lean Service Strategy Development
⢠Unit 2: Lean Principles and Concepts
⢠Unit 3: Value Stream Mapping in Lean Service Strategy
⢠Unit 4: Implementing Lean Tools and Techniques
⢠Unit 5: Continuous Improvement and Innovation in Lean Service Strategy
⢠Unit 6: Change Management and Employee Engagement
⢠Unit 7: Metrics and Measurement in Lean Service Strategy
⢠Unit 8: Lean Six Sigma and Process Improvement
⢠Unit 9: Customer Focus and Experience Design
⢠Unit 10: Case Studies and Real-World Applications
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