Global Certificate in Service Operations: Actionable Knowledge
-- ViewingNowThe Global Certificate in Service Operations: Actionable Knowledge is a comprehensive course designed to empower learners with essential skills for success in service operations. This certificate program focuses on practical knowledge, equipping learners with the ability to apply best practices in service operations to drive business results.
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⢠Global Service Operations Standards
⢠Service Design and Implementation
⢠Customer Relationship Management in Global Service Operations
⢠Service Performance Metrics and Continuous Improvement
⢠Global Supply Chain and Inventory Management
⢠Risk Management in Service Operations
⢠Global Workforce Management and Leadership
⢠Lean and Six Sigma Methodologies in Service Operations
⢠Digital Transformation and Service Automation
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