Global Certificate in Service Lean Kaizen
-- ViewingNowThe Global Certificate in Service Lean Kaizen is a comprehensive course that empowers learners with essential skills for optimizing service operations. This certification course focuses on the principles and practices of Lean and Kaizen, which are crucial for improving service efficiency, reducing waste, and enhancing customer satisfaction.
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⢠Unit 1: Introduction to Service Lean Kaizen
⢠Unit 2: Service Design and Process Improvement
⢠Unit 3: Value Stream Mapping in Service Industry
⢠Unit 4: Lean Tools and Techniques for Service Kaizen
⢠Unit 5: Continuous Improvement Culture in Service Organizations
⢠Unit 6: Change Management and Leadership for Service Kaizen
⢠Unit 7: Customer Focus in Service Lean Kaizen
⢠Unit 8: Performance Metrics and Measurement in Service Kaizen
⢠Unit 9: Kaizen Events and Rapid Improvement in Service Industry
⢠Unit 10: Sustaining Service Lean Kaizen Culture
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