Executive Development Programme in Service Operations Design
-- ViewingNowThe Executive Development Programme in Service Operations Design is a certificate course designed to empower professionals with the skills to optimize service operations in today's complex business environment. This program emphasizes the importance of service design, focusing on improving customer experiences and driving operational efficiency.
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⢠Service Operations Design
⢠Understanding Service Strategy
⢠Service Blueprinting
⢠Process Mapping and Optimization
⢠Customer Experience Management
⢠Service Quality and Improvement
⢠Technology in Service Operations
⢠Service Metrics and Analytics
⢠Change Management in Service Operations
⢠Leading Service Operations Teams
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