Certificate in Lean Service Performance Models
-- ViewingNowThe Certificate in Lean Service Performance Models course is a crucial program for professionals seeking to streamline service operations, reduce waste, and improve customer value. This course gains significance with the increasing industry demand for experts who can apply Lean principles to service environments, enhancing productivity and overall organizational efficiency.
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⢠Introduction to Lean Service Performance Models
⢠Understanding Lean Principles and Techniques
⢠Mapping Value Streams in Service Delivery
⢠Analyzing and Eliminating Waste in Service Processes
⢠Implementing Lean Tools and Techniques for Service Improvement
⢠Continuous Improvement and Kaizen in Service Environments
⢠Measuring and Evaluating Lean Service Performance
⢠Change Management and Leadership in Lean Service Transformation
⢠Customer Experience and Service Design in Lean Operations
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