Masterclass Certificate in Lean Service Innovation: Smart Solutions
-- ViewingNowThe Masterclass Certificate in Lean Service Innovation: Smart Solutions is a comprehensive course designed to equip learners with essential skills for career advancement in today's dynamic business environment. This course focuses on the principles of Lean Service Innovation, which emphasizes creating value for customers through efficient and effective processes.
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⢠Unit 1: Introduction to Lean Service Innovation
⢠Unit 2: Lean Service Principles and Methodologies
⢠Unit 3: Smart Solutions for Service Design
⢠Unit 4: Lean Six Sigma for Service Improvement
⢠Unit 5: Process Mapping and Value Stream Mapping
⢠Unit 6: Change Management and Innovation Adoption
⢠Unit 7: Service Analytics for Continuous Improvement
⢠Unit 8: Customer Experience (CX) Management
⢠Unit 9: Digital Transformation in Lean Services
⢠Unit 10: Strategies for Scaling Lean Service Innovations
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