Masterclass Certificate in Service Operations Service Transition Planning and Support
-- ViewingNowThe Masterclass Certificate in Service Operations, Service Transition Planning and Support is a comprehensive course designed to equip learners with essential skills for career advancement in the service industry. This course emphasizes the importance of effective service transition planning and support, which are crucial for any organization's success.
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Here are the essential units for a Masterclass Certificate in Service Operations, Service Transition Planning and Support:
⢠Service Transition Planning: Fundamentals and Best Practices
⢠Service Asset and Configuration Management
⢠Change Management and Control
⢠Release Management and Deployment
⢠Service Validation and Testing
⢠Knowledge Management for Service Transition
⢠Service Continuity and Incident Management
⢠Metrics and Measurement for Service Transition
⢠Stakeholder Communication and Management in Service Transition
⢠Tools and Technologies for Service Transition Planning and Support
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