Executive Development Programme in Lean Management Practices for Services
-- ViewingNowThe Executive Development Programme in Lean Management Practices for Services is a certificate course designed to provide professionals with the essential skills needed to drive operational excellence and boost productivity in the service sector. This programme emphasizes the importance of Lean principles, which focus on eliminating waste, reducing variability, and optimizing workflow to deliver maximum value to customers.
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⢠Introduction to Lean Management Practices for Services
⢠Understanding Value Stream Mapping in Service Industries
⢠Lean Principles and Tools for Service Delivery
⢠Key Metrics and Performance Measurement in Lean Management
⢠Continuous Improvement and Innovation in Service Organizations
⢠Change Management and Leadership in Lean Transformations
⢠Customer Focus and Engagement in Lean Service Delivery
⢠Process Optimization and Efficiency in Service Operations
⢠Lean Six Sigma Methodology and its Application in Services
⢠Case Studies and Real-Life Examples of Lean Management in Services
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